Refund Policy

WHAT IS THE RETURN POLICY AT ICONIAPERFUMES?

At IconiaPerfumes, all products are final sale and not eligible for return or exchange.

---

WHAT IF I RECEIVE A DAMAGED, DEFECTIVE, OR WRONG PRODUCT?

If your order arrives damaged, defective, or incorrect, please notify us within 24 hours of delivery. To help us assist you quickly, include:

• An unboxing video
• Clear images of the product and original packaging

If the product is found to be defective within 48 hours of delivery, The product will be replace and delivered within 3 to 5 days with a new product at no additional cost.

Email the details to info@iconiaperfumes.in, and our team will work to resolve the issue promptly.

---

WHAT HAPPENS IF MY ONLINE PAYMENT FAILS?

In case of a failed online transaction, the refund will be automatically credited to your original payment method within 7 working days.